We are following government guidelines & industry best practices
To our guests, those planning a stay in Annapolis, and our friends:
We are working hard to ensure the safety of our guests and ourselves. We would like to share what we are doing in an effort to keep you safe while visiting our property. We are a small, family owned business, we live on site and we have always been very meticulous about the cleaning and disinfecting of our home, guest rooms and common areas. You can read our guest comments in Trip Advisor & Google
We have received overwhelmingly positive reviews in the weeks since we have implemented the new guidelines too!
We actively researched proper protocols and processes and we believe that staying at a small facility is the “Better Way to Stay” . We have consulted many resources such as CDC, OSHA, Lodging & Restaurant association guidelines and best practices from other small lodging establishments. We are signatories of the American Hotel & Lodging Association (AHLA) “Safe Stay” guidelines. in addition we are closely monitoring and following national, state and local advisories. EPA approved cleaning and sanitizing protocols are in place to clean guest rooms and common areas with particular attention paid to high touch items
On this page we are sharing many of our procedures so that, along with your own safe practices, we can avoid the virus and have a restful and fun stay at the Flag House Inn, and around Annapolis.
Bedspreads and accent pillows removed, only sheets & washable blankets. All blankets washed every room change.
Plastic covers on remotes, Room “decluttered”, all high touch surfaces (doorknobs, light switches, table tops, blinds, lamps, keys, etc) wiped down every day. Digital guest communications and resources
Whole house air purifier / ozone generator run during room changeover (removes viruses, bacteria & allergens)
Rooms locked after cleaning & disinfecting is completed
Keys disinfected and placed in zip loc bag for check in
All cleaners are temperature checked upon arrival for cleaning
Disinfectant products used on hard surfaces
All fixtures (sink, shower, toilet, etc) cleaned and disinfected, all high touch surfaces wiped down
Wash your hands! Liquid soap at sink, Bar soap & pump dispensers for shower, disposable drinking cups. Consider bringing a refillable water bottle
We will continue to personally prepare and serve our hot cooked breakfast for which we are well known. We have little prepared food. Changes: Distanced seating by couples, plexiglass barriers, individual coffee/ hot water pots/ cream & sugar, and optional early/late/ second seating. Further distant seating possible in the sitting area or outside on front porch or back courtyard. To-go continental breakfast bags available also with advance notice (as always).
When we have greater than 8 guests, we will probably have 2 seatings for breakfasts and will ask guests to choose 830a or 915a
We will follow restaurant guidelines/best practices from authorities and industry.
We are regularly inspected by Anne Arundel County Dept of Health (on site, they watch us prepare and serve breakfast), and we have been trained by National Restaurant Association “Serv-Safe” training
Important: Guest hand washing immediately before and after seating is highly recommended.
We will include our advisories and expectations in our guest communications (terms & conditions, reservation confirmations & reminders)
Public areas will have liquid soap for hand washing & hand sanitizer.
We have the capability to take your temperature, We will not require this upon arrival unless mandated by guidelines.
We take and record our temperature every day and we are getting COVID tests regularly to monitor our own health
Guests are encouraged to bring whatever materials they regularly use, some of which we will stock, such as
Masks & gloves
Personal water bottles
Hugs and Handshakes are temporarily being replaced with bright eyes and welcoming smiles. Our hearts go out to those who are infected with the virus and we pray for healing.
If you’re not feeling well please stay home, take care of yourself and seek medical attention if necessary.
We are signatories of the American Hotel & Lodging Association (AHLA) Safe Stay Initiative